Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)
5291 Island Highway North Courtenay, BC V9J 1S7
This facility was given a Moderate hazard rating. More info


Inspection Information

Facility Type

2-14 Connections

Inspection Type

Routine

Inspection Date

November 5, 2025

Number of critical violations

0

Number of non-critical violations

3



Violations:
A summary of the violations found during the inspection are listed below.


Code
Description

316

Non-Critical Source unprotected and subject to contamination

Ponding water - around well under covered box and around pumphouse.

Corrective Actions: Mount/slope the area around the wellhead to help prevent surface water ponding and potential seeping into well. Complete by March 1, 2026.

323

Non-Critical Other

Discussed maintenance works and security of water system. Operator has concerns over unauthorized users/patrons conducting repairs and no documentation for continuity/logs.

Corrective Actions: Operation, maintenance, and repairs are to be done by operator, or under supervision of operator. See follow up email.

323

Non-Critical Other

UV unit in alarm. Reviewed troubleshooting conducted by operator. Operator is monitoring.

Corrective Actions: Fix. Review manual for codes/troubleshooting and installation specifications. Notify when completed. This was noted during previous inspections. If this persists, treatment will need to be reviewed and upgraded.



Comments
Well (224 ft/68.3 m) located 1-2m from the pumphouse under a covered box. Services clubhouse, restaurant, shop and maintenance shed, residence. At the time of inspection, system was as follows: Well (Tag: 27575, ID: 17222) - Air tank - Filter (Big blue aqua flo 20") UV (VIQUA PRO @) NSF 55A) - Distribution. Recent Boil Water Notification rescinded (15 Sept 2025 - 26 Sept 2025). Operator reported electrical panel replaced, filters replaced, pump recently replaced. Operator noted water turbidity/discolouration, conducted several flushes until clear. Bacteriological water sampling for KITCHEN monthly reviewed for last 5 years (see attached range report). Reviewed sampling procedures. Positive (unacceptable) water results are appearing around fall. Operator is proposing a new sampling site (Pumphouse - Post UV). Discussed updating all sampling sites to same frequency for better monitoring, operator agreed. Sampling is being updated to the following: - Deep Well Raw - Monthly (update) - Pumphouse - Post UV - Monthly (new site) - KITCHEN - Monthly (same) Notify EHO when sampling port is fully installed. Chemical/physical analysis from 2024 on file. Discussed manganese (exceedance of AO and UV OG, MAC acceptable) and UVT (not fully meeting UV OG) results. To monitor.