Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Panama House

Facility Type: Residential Care - 400

Follow-Up

August 6, 2025
Score & Grade: 0 Grade:
Contraventions:
A summary of the new or corrected contraventions found during the inspections are listed below.
Code
Category/Description
3000 - RCR 22(1)(c)
Description: A licensee must ensure that all rooms and common areas are maintained in a safe and clean condition.
Corrective Actions Required:
Corrective Actions Taken By Licensee: Licensing observed the carpet staining on the stairs had been cleaned and the staff on shift stated the carpet cleaners had come on August 1, 2025 and a process was in place for regular cleaning.
Actions Required By Licensing: No further action required; this contravention has been addressed.
To Be Corrected By:
Observations:
3010 - RCR 68(4)
Description: A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Corrective Actions Required:
Corrective Actions Taken By Licensee: Licensing audited the facility medication cart and observed all medication were labelled by the pharmacy.
Actions Required By Licensing: No further action required; this contravention has been addressed.
To Be Corrected By:
Observations:
3020 - RCR 51(4)
Description: A licensee must display a copy of the emergency plan in a prominent place in the community care facility.
Corrective Actions Required:
Corrective Actions Taken By Licensee: Licensing observed the emergency plan displayed in a prominent place in the facility.
Actions Required By Licensing: No further action required; this contravention has been addressed.
To Be Corrected By:
Observations:
3070 - RCR 78(3)(a)
Description: A licensee must have, and keep with each person in care’s record, consent in writing from the person in care or a parent or representative of the person in care to call a medical practitioner, nurse practitioner or ambulance in case of accident or illness,
Corrective Actions Required: Ensure there is consent in writing but the person in care, or their representative to call a medical practitioner, nurse practitioner or ambulance in case of accident or illness.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: July 6, 2025
Observations: Licensing audited two person in care's records and observed both records did not include consent, in writing, from the person in care or their representative, to call a medical practitioner, nurse practitioner or ambulance in case of accident or illness.
3090 - RCR 55(1)(a)(i)
Description: A licensee, other than a licensee who provides a type of care described as Hospice, must provide persons in care, without charge, with an ongoing planned program of physical, social and recreational activities suitable to the needs of the persons in care
Corrective Actions Required: Ensure that there is an ongoing planned program of physical, social and recreation activities suitable to the needs of the persons in care.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: July 6, 2025
Observations: Licensing reviewed the facility's recreation calendars for June 2025 and there were no ongoing planned recreation activities written.