Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Hello Friends Child Care Corporation 103

Facility Type: Child Care - 300

Follow-Up

March 25, 2026
Score & Grade: 0 Grade:
Contraventions:
A summary of the new or corrected contraventions found during the inspections are listed below.
Code
Category/Description
3030 - CCLR 51(1)(a)
Description: A licensee must ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance,
Corrective Actions Required: Ensure that behavioural guidance is appropriate to age and development of the child who is receiving the guidance.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: March 31, 2026
Observations: Licensing observed a child (age: 2) in the Group Child Care (Under 36 Months) Room A program placed in a high chair for behavioral guidance. Staff stated the child was seated in the high chair to help calm their emotions and that the child was regularly placed in the high chair twice daily to address behaviors, sometimes for up to 10 minutes at a time. Later, during the transition from indoors to outdoors, Licensing observed a staff member pulled a child by the arm to address behaviours. Staff stated the child was displaying challenging behaviors on a regular basis and there was no care plan in place.