Description: A licensee must do all of the following:(b) operate the community care facility in a manner that will promote the health, safety and dignity of persons in care

Corrective Actions Required: Ensure the community care facility is operated in a manner that will promote the health, safety and dignity of persons in care. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to this contravention. Action/s Required by Licensing: On December 9 , 2024 Licensee submitted a corrective action plan to Licensing. The corrective action plan included: The Licensee would space out the vacation days and pursue walking into her schedule and The Licensee would ensure that she remained calm and acted in a positive professional manner. The corrective action plan was reviewed and accepted by Licensing.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: No further action required; this contravention has been addressed.

To Be Corrected By:

Observations: Through the investigation process, Licensing determined Licensee became frustrated, threw Halloween bags and had times times where she was either loosing it and becoming mad.

Description: A licensee must ensure that children are supervised at all times by a person who is an educator, an assistant or a responsible adult.

Corrective Actions Required: Ensure continuous supervision is provided by the Licensee. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to this contravention. Action/s Required by Licensing: On December 9, 2024 Licensee submitted a corrective action plan to Licensing. The corrective action plan included: The Licensee would always supervise children and when she felt frustrated, she would ensure supervision and practice calming exercises such as deep breathing. If the Responsible Adult was available, the Licensee would ask for assistance. The corrective action plan was reviewed and accepted by Licensing.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: No further action required; this contravention has been addressed.

To Be Corrected By:

Observations: Through the investigation process, Licensing determined that children were not being supervised by the Licensee

Description: A licensee must ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance,

Corrective Actions Required: Ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance, Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to this contravention. Action/s Required by Licensing: On December 9, 2024 Licensee submitted a corrective action plan to Licensing. The corrective action plan included: the Behaviour Guidance would model appropriate communication and not shout at the children and children would not be physically moved. The corrective action plan was reviewed and accepted by Licensing.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: No further action required; this contravention has been addressed.

To Be Corrected By:

Observations: Through the investigation process, Licensing determined the Licensee was not utilizing the strategies set out in the Behaviour Guidance policy.

Description: A licensee must ensure that a child, while under the care or supervision of the licensee, is not subjected to any of the following: (c) harsh, belittling or degrading treatment by an employee or another child, whether verbal, emotional or physical, that could humiliate the child or undermine the child’s self respect

Corrective Actions Required: Licensee to submit a corrective action plan to Licensing specific to this contravention. Action/s Required by Licensing: On December 9, 2024 Licensee submitted a corrective action plan to Licensing. The corrective action plan included: Children would be called by their given names. The corrective action plan was reviewed and accepted by Licensing.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: No further action required; this contravention has been addressed.

To Be Corrected By:

Observations: Through the investigation process, Licensing determined that staff did not implement policies and procedures. Specifically, that staff did not implement the Food and Drink Policy.