Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Kidspace Learning Centres Saanichton Ltd.

Facility Type: Child Care - 300

Complaint

July 17, 2025
Score & Grade: 0 Grade:
Contraventions:
A summary of the new or corrected contraventions found during the inspections are listed below.
Code
Category/Description
3020 - CCLR 56(2)
Description: A licensee must ensure that the policies and procedures referred to in subsection (1) are implemented by employees.
Corrective Actions Required: Ensure that the policies and procedures are implemented by employees. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On July 4, 2025, Licensee Contact submitted a corrective action plan to Licensing. The corrective action plan included: Updated policies and procedures including the behavioural guidance policy would be reviewed and an acknowledgement form would be signed by all staff. The corrective action plan was reviewed and accepted by Licensing.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: July 31, 2025
Observations: Regarding intake May 29, 2025. Through the investigation process, Licensing determined that the staff did not implement the behavioural guidance policy when restrained a child that was not in immediate danger. Additionally, staff were constantly physically moving children.
3030 - CCLR 34(2)(a)
Description: Without limiting subsection (1) a licensee must ensure that children attending a community care facility are divided into groups, with each group having no more children than that permitted in Schedule E, (except FCC/IHMACC/REC; child qualified if in age range or within one month (except GCC School Age)).
Corrective Actions Required: Ensure that children attending a community care facility are divided into groups, with each group having no more children than that permitted in Schedule E. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On July 4, 2025, Licensee Contact submitted a corrective action plan to Licensing. The corrective action plan included: review of scheduling of staff to ensure ratios during all hours of operation was reassessed and scheduled. Regional Manager would audit schedules twice monthly. The corrective action plan was reviewed and accepted by Licensing.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: July 31, 2025
Observations: Regarding intake May 29, 2025. Through the investigation process, Licensing determined that children over the age of 36 months from the Group Child Care (30 Months to School Age) were moved to the Group Child Care (Under 36 Months), which did not comply with the ages permitted in Schedule E.
3030 - CCLR 51(1)(a)
Description: A licensee must ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance,
Corrective Actions Required: Ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On July 4, 2025, Licensee Contact submitted a corrective action plan to Licensing. The corrective action plan included: All staff would receive mandatory training regarding positive guidance strategies and prohibited practices by a certified trainer. Staff would have weekly team meetings to discuss behavioral guidance strategies. The corrective action plan was reviewed and accepted by Licensing.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: July 31, 2025
Observations: Regarding intake May 29, 2025. Through the investigation process, Licensing determined that staff were physically moving children as per behavioural guidance.
3030 - CCLR 52(1)(b)
Description: A licensee must ensure that a child, while under the care or supervision of the licensee, is not subjected to confinement or physical restraint by an employee, except as authorized in a child care plan if the plan includes instructions respecting behavioural guidance.
Corrective Actions Required: Ensure a child, while under the care or supervision of the licensee, is not subjected to confinement or physical restraint by an employee, except as authorized in a child care plan if the plan includes instructions respecting behavioural guidance. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On July 4, 2025, Licensee Contact submitted a corrective action plan to Licensing. The corrective action plan included: All staff would receive mandatory training regarding positive guidance strategies and prohibited practices by a certified trainer. Staff would have weekly team meetings to discuss behavioral guidance strategies. The corrective action plan was reviewed and accepted by Licensing.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: July 31, 2025
Observations: Regarding intake May 29, 2025. Through the investigation process, Licensing determined that a child was restrained by a staff member without proper authorization in a care plan.
3070 - CCLR 55(2)(a)
Description: A licensee must notify the medical health officer within 24 hours after (a) a child is involved in, or may have been involved in, a reportable incident described in Schedule H while under the care or supervision of the licensee,
Corrective Actions Required: Ensure to notify the medical health officer within 24 hours after a child is involved in, or may have been involved in, a reportable incident described in Schedule H while under the care or supervision of the licensee. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On July 4, 2025, Licensee Contact submitted a corrective action plan to Licensing. The corrective action plan included: Staff would review incident reporting and timelines procedures. All incidents would be reviewed by the centre manager within two hours of occurrence. The corrective action plan was reviewed and accepted by Licensing.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: July 31, 2025
Observations: Regarding intake May 29, 2025. Through the investigation process, Licensing determined that the Medical Health Officer was notified of the reportable incident within 24 hours.