Description: A licensee must ensure that a child, while under the care or supervision of the licensee, is not subjected to any of the following: (c) harsh, belittling or degrading treatment by an employee or another child, whether verbal, emotional or physical, that could humiliate the child or undermine the child’s self respect

Corrective Actions Required: Ensure that a child, under the care or supervision of the licensee, is not subject to any of the following: (c) harsh, belittling or degrading treatment by an employee. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s required by Licensing: On August 28, 2026, Licensee submitted a corrective action plan to Licensing. The corrective action plan included: the former manager was released from their duties and no longer employed by the organization. The corrective action plan was reviewed and accepted by Licensing.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: Follow Up Inspection to be conducted.

To Be Corrected By: September 1, 2026

Observations: Through the review of staff interviews, Licensing determined there was consistent evidence to substantiate the Manager had yelled and was harsh when providing guidance to children. Staff stated the Manager, on two separate occasions had belittled children for their actions.

Description: A licensee must do all of the following:(b) operate the community care facility in a manner that will promote the health, safety and dignity of persons in care

Corrective Actions Required: Ensure a person employed in a community care facility demonstrates the skills necessary to carry out the duties assigned. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s required by Licensing: On August 28, 2026, Licensee submitted a corrective action plan to Licensing. The corrective action plan included: the former manager was released from their duties and no longer employed by the organization. The corrective action plan was reviewed and accepted by Licensing.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: Follow Up Inspection to be conducted.

To Be Corrected By: September 1, 2026

Observations: Through the review of staff interviews, Licensing determined there was corroborative evidence to substantiate the Manager had consistently interacted with children in a manner considered degrading and belittling.