Description: A licensee must do all of the following:(b) operate the community care facility in a manner that will promote the health, safety and dignity of persons in care

Corrective Actions Required: Ensure to operate the community care facility in a manner that will promote the health, safety & dignity of persons in care. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On April 14, 2026, Manager submitted a corrective action plan to Licensing. The corrective action plan included: a staff member was not longer employed effective immediately. The corrective action plan was reviewed and accepted by Licensing.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: Follow Up Inspection to be conducted.

To Be Corrected By: April 30, 2026

Observations: Regarding intake March 31, 2026. Through the investigation process, Licensing determined that a staff member did not demonstrate the skills to carry out the duties assigned when they physically guided children's behaviours, "pulled" a child out of the bathroom and instructed the child to stand by the wall as per behavioural guidance. They were frequently raising their voice during transitions and using a firm tone when expressing they were "angry" or directing children to complete tasks, including stating, "I have told you to do this"

Description: A licensee must ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance,

Corrective Actions Required: Ensure that behavioural guidance is appropriate to age and development of child receiving guidance. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On April 14, 2026, Manager submitted a corrective action plan to Licensing. The corrective action plan included: a staff member was not longer employed effective immediately. The corrective action plan was reviewed and accepted by Licensing.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: Follow Up Inspection to be conducted.

To Be Corrected By: April 30, 2026

Observations: Regarding intake March 31, 2026. Through the investigation process, Licensing determined that a staff was physically guiding children and frequently raising their voices at children to redirect behaviours.