Description: A licensee must ensure that food and drink are not used as a form of reward or punishment for children.

Corrective Actions Required: Ensure that food and drink are not used as a form of reward or punishment. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: Follow Up Inspection to be conducted.

To Be Corrected By: June 16, 2026

Observations: Regarding intake May 19, 2026. Through the investigation process, Licensing determined that the staff member had used food as reward or punishment to encourage children to go to the washroom and guide challenging behaviours.

Description: A licensee must ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance,

Corrective Actions Required: Ensure that behaviour guidance is appropriate to the age and development of the child who is receiving the guidance. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: Follow Up Inspection to be conducted.

To Be Corrected By: June 16, 2026

Observations: Regarding intake May 19, 2026. Through the investigation process, Licensing determined that a staff member yelled at children in a loud and threatening voice during washroom time.