Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Cowichan Hospice House

Facility Type: Residential Care - 400

Routine

July 25, 2023
Score & Grade: 0 Grade:
Contraventions:
A summary of the new or corrected contraventions found during the inspections are listed below.
Code
Category/Description
3030 - RCR 81(1)
Description: If a person in care is admitted to the community care facility for a period of more than 30 days, a licensee must ensure that a care plan for the person in care is made in accordance with this section within 30 days of admission.
Corrective Actions Required: Ensure that if a person in care is admitted to a community care facility for a period of more than 30 days, that a care plan for the person in care is made.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: August 26, 2023
Observations: Licensing audited the care plans for three persons in care, and observed that one person in care had been admitted for greater than 30 days and did not have a care plan made in accordance with the legislative requirements.
3070 - CCALA 7(1)(b)(i)
Description: A licensee must do all of the following: (b) operate the community care facility in a manner that will promote (i) the health, safety and dignity of persons in care,
Corrective Actions Required: Ensure the facility is operated in a manner that promotes the health, safety, and dignity or persons in care.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: September 25, 2023
Observations: Licensing audited the records for three persons in care, and reviewed a document titled 'Care RX and Care Plan', which consisted of check-boxes, completed in pencil. There was also no record of previous versions of this document, what changes had been made, if any, as well as writing that was visibly erased. In addition, this document was not individualized to the persons in care, and acted as a generic template.
3070 - RCR 91(2)(c)
Description: In respect of a record referred to in this regulation, a licensee must produce records, on demand, to the medical health officer
Corrective Actions Required: Ensure records are produced on demand to the medical health officer.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: September 25, 2023
Observations: Manager stated they did not have access to staff files with records required by legislation. Licensing was unable to review staff files.