Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Comox Valley Seniors Village

Facility Type: Residential Care - 400

Complaint

July 7, 2025
Score & Grade: 0 Grade:
Contraventions:
A summary of the new or corrected contraventions found during the inspections are listed below.
Code
Category/Description
3070 - RCR 81(4)(b)(i)
Description: A licensee must ensure that each care plan is reviewed and, if necessary, modified if there is a substantial change in the circumstances of the person in care
Corrective Actions Required: Ensure that care plans for persons in care are reviewed and modified when there is a substantial change in their care needs. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On April 15, 2025, Licensee submitted a corrective action plan to Licensing. The corrective action plan included a person in care's care plan was revised to include refusal of oral care, documentation requirements of staff when care was refused, and staff were to inform the nurse on duty. The corrective action plan was reviewed and accepted by Licensing.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: April 15, 2025
Observations: Regarding intake dated February 18, 2025. Through the investigation process, Licensing determined that the care plan for a person in care had not been updated to include refusals of oral care and the documentation required by the staff.