Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)
Complaint
October 3, 2025
Contraventions:
A summary of the new or corrected contraventions found during the inspections are listed below.Code
Category/Description
3070 - RCR 81(4)(b)(i)
Description: A licensee must ensure that each care plan is reviewed and, if necessary, modified if there is a substantial change in the circumstances of the person in care
Corrective Actions Required: Ensure that care plans for persons in care are modified when there is a substantial change in the circumstances of a person in care. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On October 3, 2025, Licensee submitted a corrective action plan to Licensing. The corrective action plan included: a care plan for a person in care was updated to reflect that the person in care no longer consumed alcoholic beverages, there was a plan in place for ongoing monitoring of the person in care's care plan and audits would be conducted to ensure proper documentation of any changes of care needs. The corrective action plan was reviewed and accepted by Licensing.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: October 3, 2025
Observations: Regarding intake dated July 25, 2025. Through the investigation process, Licensing determined that a care plan for a person in care was not modified when there was a substantial change in the circumstances of the person in care.