Description: A licensee must provide to employees and parents a written statement of the licensee’s policy on behavioural guidance.

Corrective Actions Required: Ensure to provide employees and parents with written statements of the licensee's policy on behavioural guidance. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On March 9, 2026, Licensee submitted a corrective action to Licensing. The corrective action plan included: A revised behavioural guidance policy with toileting strategies included, would be submitted to Licensing by April 30, 2026. The policy would include that staff were not to use physical force, restraint, or any guidance practices that may cause physical or emotional harm to a child. The corrective action plan was reviewed and accepted by Licensing.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: Follow Up Inspection to be conducted.

To Be Corrected By: May 1, 2026

Observations: Related to intake dated January 20, 2026. Through the investigation process, Licensing determined the Licensee's behavioural guidance policy had not been followed.

Description: A licensee must ensure that a child is not, while under the care or supervision of the licensee, subjected to any of the following types of abuse or neglect: physical abuse

Corrective Actions Required: Ensure that a child, while under the care or supervision of the licensee, is not subjected to physical abuse. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On March 8, 13 and 17, 2026, Licensee submitted a corrective action plan to Licensing. Licensing accepted the corrective action plan which stated in part: All educators working at the facility would receive training and orientation on the updated Behavioural Guidance Policy and physical abuse prevention practices, prior to independently caring for children. This would be documented and available to Licensing. One staff involved in the investigation no longer worked at the facility. Additionally, the Licensee would complete the following course by April 30, 2026: Behaviour in the Early Years - BC Early Years Professional Development.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: Follow Up Inspection to be conducted.

To Be Corrected By: May 1, 2026

Observations: Regarding intake dated January 20, 2026. Through the investigation process, Licensing determined that a child in care had been subjected to physical abuse, specifically excessive force used by a staff.