Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)
Complaint
September 11, 2026
Contraventions:
A summary of the new or corrected contraventions found during the inspections are listed below.Code
Category/Description
3070 - CCLR 55(1)(a)
Description: A licensee must immediately notify a parent or emergency contact if, while under the care or supervision of the licensee, the child becomes ill or is injured,
Corrective Actions Required: Ensure a parent or emergency contact is notified immediately if, while under the care or supervision of the Licensee, a child becomes ill or is injured. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On September 14, 2026, Manager submitted a corrective action plan to Licensing. The corrective action plan included: once a child's immediate health, safety, and care needs have been addressed, the parent or guardian will be notified as soon as practicable following an illness or injury, rather than waiting until pick-up to provide the initial notification. The corrective action plan was reviewed and accepted by Licensing.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: September 30, 2026
Observations: Regarding intake August 18, 2026. Through the investigation process, Licensing determined that the notification to parents was not provided as soon as practicable following the occurrence of the injuries.