Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Hello Friends Child Care Corporation 103

Facility Type: Child Care - 300

Follow-Up

March 9, 2026
Score & Grade: 0 Grade:
Contraventions:
A summary of the new or corrected contraventions found during the inspections are listed below.
Code
Category/Description
3000 - CCLR 14(2)
Description: A licensee must have one toilet and wash basin for every 10 children or fewer.
Corrective Actions Required: Ensure one toilet and wash basin is kept for every 10 children or fewer. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: Between December 10, 2025 and January 5, 2026, Licensee submitted a corrective action plan to Licensing. The corrective action plan included: there would be washrooms assigned exclusively to the daycare and additional washroom installations would be completed when children were not present. A renovation plan would be submitted to Licensing and the City of Langford. The corrective action plan was reviewed and accepted by Licensing. On January 13, 2026, Licensing observed the washrooms were not assigned only for the daycare and additional washroom installations were not completed yet. Licensee Contact stated they were in the process to obtain permits to complete the renovations. On February 20, 2026, Licensing observed that renovations of the washroom has started but has not yet completed. Licensee Contact stated that during the process of renovation, a pipe needed to be replaced and the work was expected to be completed by February 27, 2026. On March 9, 2026, Licensing observed that renovations of the washroom had not been completed.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: March 31, 2026
Observations: Regarding intake November 17, 2025. Through the investigation process, Licensing determined that there were not enough toilets and washbasins in the unit. The washrooms that were used were not exclusive for the use of the daycare and were shared with tenants and clients.