Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Avenir Memory Care At Nanaimo

Facility Type: Residential Care - 400

Routine

November 4, 2021
Score & Grade: 0 Grade:
Contraventions:
A summary of the new or corrected contraventions found during the inspections are listed below.
Code
Category/Description
3000 - RCR 17
Description: A licensee must ensure that water accessible to a person in care, from any source, is not heated to more than 49° Celsius.
Corrective Actions Required: Ensure that water accessible to persons in care, from any source, is not heated to more than 49 degrees Celsius.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: November 15, 2021
Observations: Licensing tested the hot water on all floors of the facility and identified eight water sources where hot water accessible to persons in care was above 49 degrees Celsius. These high temperatures ranged from 51.3 to 57 degrees Celsius and were found in the rooms of persons in care, serveries accessible to persons in care, and tub rooms. This represents an immediate risk to the health and safety of persons in care and must be corrected immediately. The Manager stated that a plumber will attend the facility to address the temperature of the water. Full compliance will not be achieved until the plan has been implemented and completed.