Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Willowbrae Childcare Academy

Facility Type: Child Care - 300

Complaint

May 15, 2026
Score & Grade: 0 Grade:
Contraventions:
A summary of the new or corrected contraventions found during the inspections are listed below.
Code
Category/Description
3010 - CCALA 7(1)(b)(i)
Description: A licensee must do all of the following:(b) operate the community care facility in a manner that will promote the health, safety and dignity of persons in care
Corrective Actions Required: Ensure that the community care facility is operated in a manner that will promote the health, safety and dignity of persons in care. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On May 14, 2026, Licensee Contact submitted a corrective action plan to Licensing. The corrective action plan included: any recordings made without parental consent were deleted from all devices and cloud storage effective May 14, 2026, staff would meet with the Licensee Contact to review the confidentiality and privacy policies by May 29, 2026, and any situation involving children or sensitive matters would require a privacy checklist to be completed beforehand to verify all participants authorized and consent forms on file. The corrective action plan was reviewed and accepted by Licensing.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: May 29, 2026
Observations: Regarding intake dated April 21, 2026. Through the investigation process, Licensing determined that privacy and confidentiality had been breeched.