Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

BGCCVI - Arden Child & Family Centre

Facility Type: Child Care - 300

Complaint

March 30, 2026
Score & Grade: 0 Grade:
Contraventions:
A summary of the new or corrected contraventions found during the inspections are listed below.
Code
Category/Description
3030 - CCLR 39(1)
Description: A licensee must ensure that children are supervised at all times by a person who is an educator, an assistant or a responsible adult.
Corrective Actions Required: Ensure that children are supervised at all times by an educator. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On March 24, 2026, Heidi Hoffmann, Licensee Contact, submitted a corrective action plan to Licensing. This corrective action plan included: BGC Arden Out of School educators reviewing and completing two courses [Safety and Group Management] through BGCU by April 13, 2026. This corrective action plan was reviewed and accepted by Licensing.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: April 13, 2026
Observations: Regarding intake February 5, 2026. Through the investigation process, Licensing determined children in care were not continuously supervised.