Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)
Complaint
September 2, 2025
Contraventions:
A summary of the new or corrected contraventions found during the inspections are listed below.Code
Category/Description
3020 - CCLR 56(2)
Description: A licensee must ensure that the policies and procedures referred to in subsection (1) are implemented by employees.
Corrective Actions Required: Ensure that policies and procedures referred to in subjection (1) are implemented by employees. Actions Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Actions Required by Licensing: On September 2, 2025, the Licensee submitted a corrective action plan to Licensing. The corrective action plan included: the policy being included in the parent and staff handbooks and staff receiving a copy; staff would be required to sign a document stating they have read, been made aware of and understand all policies and procedures outlines; staff would be informed that no staff is permitted to bring in their own food; supervisors would provide various policy reminders and monitor staff in programs to ensure all policies and procedures are followed. The corrective action plan was reviewed and accepted by Licensing.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: September 2, 2025
Observations: Regarding intake dated July 16, 2025. Through the investigation process, Licensing determined that policies and procedures had not been implemented by employees
3050 - CCLR 48(7)
Description: A licensee must ensure that food and drink are not used as a form of reward or punishment for children.
Corrective Actions Required: Ensure that food and drink are not used as a form of reward or punishment for children. Actions Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Actions Required by Licensing: On September 2, 2025, the Licensee submitted a corrective action plan to Licensing. The corrective action plan included: staff must not use food or drink as a form of reward or punishment for children. The corrective action plan was reviewed and accepted by Licensing.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: September 2, 2025
Observations: Regarding intake dated July 16, 2025. Through the investigation process, Licensing determined that food had been used as a form of reward for children.