Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Shine at Steps Forward

Facility Type: Child Care - 300

Routine

April 15, 2026
Score & Grade: 0 Grade:
Contraventions:
A summary of the new or corrected contraventions found during the inspections are listed below.
Code
Category/Description
3000 - CCLR 47
Description: A licensee, other than a licensee who provides a care program described as School Age Care on School Grounds, must ensure that any heated water accessible to children is heated to no more than 49° Celsius.
Corrective Actions Required: Ensure persons in care do not have access to water greater than than 49 degrees Celsius.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: April 15, 2026
Observations: Licensing tested water in the bathroom accessible to children. The water reading was 60 degrees Celsius. This represents an immediate risk to the health and safety of persons in care and must be corrected immediately. Licensee will ensure children are supervised while washing hands until the temperature of water temperature can be lowered and Licensing can return to reassess. Full compliance will not be achieved until the plan has been implemented and completed.
3010 - CCLR 18
Description: A licensee must not employ as a manager a person who, at the time that the person is managing the licensee’s community care facility, is also managing another community care facility.
Corrective Actions Required: Ensure to not employ as a manager a person who, at the time that the person is managing the licensee's community care facility, is also managing another community care facility.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: May 6, 2026
Observations: Licensing observed that Licensee had not applied for an exemption to manage two facilities.
3030 - CCLR 34(2)(b)
Description: Without limiting subsection (1), a licensee must ensure that the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E.
Corrective Actions Required: Ensure that the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: May 6, 2026
Observations: Licensing observed that an educator in ratio had an expired certificate and did not meet Schedule E.