Description: A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (b) character references in respect of the person

Corrective Actions Required: Enusre licensee must not employ a person unless they have obtained character references for that person.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: Follow Up Inspection to be conducted.

To Be Corrected By: March 23, 2026

Observations: Licensing reviewed two staff files. One file was missing character references.

Description: Despite this section, a licensee may employ a person as a volunteer who does not provide care to children or supervise children if the licensee or the manager has first met with the person and obtained all of the following: character references in respect of the person

Corrective Actions Required: Ensure licensee must obtain character references for a person employed as a volunteer.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: Follow Up Inspection to be conducted.

To Be Corrected By: February 23, 2026

Observations: Licensing reviewed one volunteer file. One file was missing character references. Licensee stated that references had been called, but no notes were available.