Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)
Complaint
June 1, 2026
Contraventions:
A summary of the new or corrected contraventions found during the inspections are listed below.Code
Category/Description
3030 - CCLR 39(1)
Description: A licensee must ensure that children are supervised at all times by a person who is an educator, an assistant or a responsible adult.
Corrective Actions Required: Ensure that children are adequately supervised at all times by a person who is an educator, an assistant or a responsible adult. Action/s Required by Licensee: Licensee to submit a a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On June 1, 2026, the Licensee submitted a corrective action plan to Licensing. The corrective action plan included: Licensee would complete online coursework through the Child Mind Family Resource Centre related to guiding children's behavior, and prepare a summary of learning which would be submitted to Licensing. The corrective action plan was reviewed and accepted by Licensing.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: June 16, 2026
Observations: Regarding intake dated April 23, 2026. Through the investigation process, Licensing determined that the Licensee did not maintain adequate supervision of a child in care, resulting in the child briefly leaving the Licensee's direct line of sight and entering a nearby parking area.
3030 - CCLR 51(1)(a)
Description: A licensee must ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance,
Corrective Actions Required: Ensure that behavioral guidance is appropriate to the age and development of the child who is receiving the guidance. Action/s required by Licensee. Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On June 1, 2026, the Licensee submitted a corrective action plan to Licensing. The corrective action plan included: Licensee would complete online coursework through the Child Mind Family Resource Centre related to guiding children's behavior, and prepare a summary of learning which would be submitted to Licensing. The corrective action plan was reviewed and accepted by Licensing.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: June 16, 2026
Observations: Regarding intake dated April 23, 2026. Through the investigation process Licensing determined that the Licensee, by admission, did not ensure appropriate behavioral guidance of a child by using a loud tone of voice, and more force than was necessary to grasp a child's hand.