Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

The Summit Care Residence at Quadra Village

Facility Type: Residential Care - 400

Complaint

March 3, 2026
Score & Grade: 0 Grade:
Contraventions:
A summary of the new or corrected contraventions found during the inspections are listed below.
Code
Category/Description
3070 - RCR 77(2)(c)
Description: Subject to subsection (3), if a person in care is involved in a reportable incident, the licensee must immediately notify a medical health officer, in the form and in the manner required by the medical health officer
Corrective Actions Required: Ensure that if a person in care is involved in a reportable incident, the licensee must immediately notify a medical health officer, in the form and in the manner required by the medical health officer. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On January 20, 2026, Licensee submitted a corrective action plan to Licensing. The corrective action plan included: On January 20, 2026, a memo was sent to nursing staff regarding immediately reporting deaths to Licensing. The corrective action plan was reviewed and accepted by Licensing.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: March 10, 2026
Observations: Regarding intake November 28, 2025. Through the investigation process, Licensing determined that a person in care was involved in a reportable incident and it was not immediately reported to Licensing.