Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)
Complaint
December 1, 2025
Contraventions:
A summary of the new or corrected contraventions found during the inspections are listed below.Code
Category/Description
3030 - RCR 58(1)(b)
Description: A licensee must ensure that a person in care is not removed from the community care facility by any person except the person in care’s parent or representative, or a person authorized in writing by that person
Corrective Actions Required: Ensure that a person in care is not removed from the community care facility by any person except the person in care's parent or representative, or a person authorized in writing by that person. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On November 27, 2025, Licensee submitted a corrective action plan to Licensing. The corrective action plan included: a private visitor was banned from the facility and staff would be reminded to ensure only designated persons identified may remove persons in care from the facility via memo by December 7, 2025. The corrective action plan was reviewed and accepted by Licensing.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: December 8, 2025
Observations: Regarding intake October 29, 2025. Through the investigation process, Licensing determined that a person in care had been released to an unauthorized visitor.