Description: A licensee must operate the community care facility in a manner that will promote the health, safety and dignity of persons in care

Corrective Actions Required: Ensure that the licensee operates the community care facility in a manner that will promote the health, safety, and dignity of persons in care. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On October 15, 2025, Licensee submitted a corrective action plan to Licensing. The corrective action plan included: a staff would no longer be working at Maryland House, and would review several policies related to abuse, neglect, and ethics prior to working at other facilities, by November 7, 2025, the Human Resources (HR) Manager would review policies related to abuse, ethical responsibilities, and reporting to Licensing with all staff. The corrective action plan was reviewed and accepted by Licensing.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: Follow Up Inspection to be conducted.

To Be Corrected By: December 12, 2025

Observations: Regarding intake dated September 8, 2025. Through the investigation process, Licensing determined that the licensee did not operate the community care facility in a manner that promoted the health, safety, and dignity of persons in care. Specifically, a staff did not demonstrate the skills necessary to carry out the duties assigned.

Description: A licensee must ensure that a person in care is not, while under the care or supervision of the licensee subjected to any of the following types of abuse or neglect, as described in section 1 of Schedule D: physical abuse

Corrective Actions Required: Ensure that persons in care are not, while under the care or supervision of the licensee, subjected to physical abuse. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On October 15, 2025, Licensee submitted a corrective action plan to Licensing. The corrective action plan included: a staff would no longer be working at Maryland House, and would review several policies related to abuse, neglect, and ethics prior to working at other facilities, by November 7, 2025, the Human Resources (HR) Manager would review policies related to abuse, ethical responsibilities, and reporting to Licensing with all staff. The corrective action plan was reviewed and accepted by Licensing.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: Follow Up Inspection to be conducted.

To Be Corrected By: December 12, 2025

Observations: Regarding intake dated September 8, 2025. Through the investigation process, Licensing determined that persons in care were subjected to physical abuse.