Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)
Complaint
May 21, 2026
Contraventions:
A summary of the new or corrected contraventions found during the inspections are listed below.Code
Category/Description
3030 - RCR 59.1(3)(b)
Description: A licensee must not do any of the following: interfere with a member of the council's participation on the council, including, subject to section 57(3), by preventing a member from entering the premises to attend a council meeting.
Corrective Actions Required:
Corrective Actions Taken By Licensee:
Actions Required By Licensing:
To Be Corrected By:
Observations:
3070 - RCR 77(2)(c)
Description: Subject to subsection (3), if a person in care is involved in a reportable incident, the licensee must immediately notify a medical health officer, in the form and in the manner required by the medical health officer
Corrective Actions Required: Ensure that if a person in care is involved in a reportable incident, the licensee must immediately notify a medical health officer, in the form and in the manner required by the medical health officer. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On April 24 and May 4, 2026, Licensee submitted a corrective action plan to Licensing. The corrective action plan included: a memo was sent on April 30, 2026 to all nursing staff reinforcing incident reporting, leadership staff would cross-reference Licensing reports with reportable events once weekly for a two-week period to ensure compliance and Licensing would provide on site education to nursing staff on incident Reporting on May 20, 2026. The corrective action plan was reviewed and accepted by Licensing.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: May 20, 2026
Observations: Regarding intake February 25, 2026. Through the investigation process, Licensing determined that the licensee did not immediately notify a medical health officer when a person in care was involved in a reportable incident.