Description: A licensee must ensure that water accessible to a person in care, from any source, is not heated to more than 49° Celsius.

Corrective Actions Required: Ensure persons in care do not have access to water greater then 49 degree Celsius.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: Follow Up Inspection to be conducted.

To Be Corrected By: January 23, 2026

Observations: Licensing audited two bathroom sinks and one kitchen sink. The kitchen sink had water reading of 54 degrees Celsius. This represents an immediate risk to the health and safety of persons in care and must be corrected immediately. The senior resident worker called the plumbing company and the plumber was on-site to lower the water temperature during time of inspection. Full compliance will not be achieved until the plan has been implemented and completed.

Description: A licensee must keep the following records in respect of each employee: character references,

Corrective Actions Required: Ensure a Licensee keeps the following records in respect of each employee: character references.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: Follow Up Inspection to be conducted.

To Be Corrected By: February 16, 2026

Observations: This contravention was carried over from the Routine Inspection dated November 22, 2024. Licensing audited three employee files. Two did not include character references.

Description: A licensee must keep the following records in respect of each employee: a record of any performance reviews made under section 40 [continuing monitoring of employees] and any attendance at continuing education programs.

Corrective Actions Required: Ensure that employee files contain records of performance reviews.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: Follow Up Inspection to be conducted.

To Be Corrected By: March 16, 2026

Observations: Licensing audited three employee files. Two did not include records of current performance reviews.