Description: A licensee must immediately notify a parent or emergency contact if, while under the care or supervision of the licensee, the child is involved in, or may have been involved in, a reportable incident described in Schedule H.

Corrective Actions Required: Ensure that a parent or emergency contact is notified if a child is involved in, or may have been involved in a reportable incident described in Schedule H. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On March 18, 2026, Licensee submitted a corrective action plan to Licensing. The corrective action plan included: a missing and wandering child policy was created and implemented. The policy included clear procedures to follow and included staff must immediately notify the Manager [or delegate], conduct a search and if the child was not located, the facility must contact 911 and the child's parent. Staff signed an acknowledgement form of the policy and it would be added to the staff file. The corrective action plan was reviewed and accepted by Licensing.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: Follow Up Inspection to be conducted.

To Be Corrected By: March 19, 2026

Observations: Regarding intake February 2, 2026. Through the investigation process, Licensing determined that [child A] was involved in a reportable incident as described in Schedule H on November 28, 2025. [Child A] was located in a washroom on their own. [Child A] was brought to a staff and returned to care. The Licensee did not immediately notify a parent or emergency contact of the incident where a child was missing or wandering.

Description: A licensee must notify the medical health officer within 24 hours after (a) a child is involved in, or may have been involved in, a reportable incident described in Schedule H while under the care or supervision of the licensee,

Corrective Actions Required: Ensure the Medical Health Officer is notified of when a child is involved in, or may have been involved in a reportable incident as described in Schedule H. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On March 18, 2026, Licensee submitted a corrective action plan to Licensing. The corrective action plan included: a missing and wandering child policy was created and implemented. The policy included clear procedures to follow and included staff must immediately notify the Manager [or delegate], conduct a search and if the child was not located, the facility must contact 911 and the child's parent. The Manager [or delegate] was responsible for notifying the Medical Health Officer within 24 hours of occurrence. Staff signed an acknowledgement form of the policy and it would be added to the staff file. The corrective action plan was reviewed and accepted by Licensing.

Corrective Actions Taken By Licensee:

Actions Required By Licensing: Follow Up Inspection to be conducted.

To Be Corrected By: March 19, 2026

Observations: Regarding intake February 2, 2026. Through the investigation process, Licensing determined that [child A] was missing or wandering, and it was not reported to the Medical Health Officer within 24 hours as required.