Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Willowbrae Childcare Academy

Facility Type: Child Care - 300

Complaint

August 24, 2026
Score & Grade: 0 Grade:
Contraventions:
A summary of the new or corrected contraventions found during the inspections are listed below.
Code
Category/Description
3070 - CCLR 55(1)(a)
Description: A licensee must immediately notify a parent or emergency contact if, while under the care or supervision of the licensee, the child becomes ill or is injured,
Corrective Actions Required: Ensure that a parent or emergency contact is notified immediately if the child becomes ill or is injured. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On August 22, 2026, Manager submitted a corrective action plan to Licensing. The corrective action plan included: a staff meeting was conducted to review injury notification procedures and the Manager would review injury reports to ensure the required parent notification was completed. The corrective action plan was reviewed and accepted by Licensing.
Corrective Actions Taken By Licensee:
Actions Required By Licensing: Follow Up Inspection to be conducted.
To Be Corrected By: September 11, 2026
Observations: Regarding intake dated August 17, 2026. Through the investigation process, Licensing determined that a parents were not immediately notified of a child's injury.