Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Complaint Investigation

Inspection Information

Facility Type

Child Care - 300

Received Date

11-Mar-2024

Subject

["Restraints","Behavioural Guidance"]

Contraventions: A summary of the new contraventions found during the inspections are listed below.

Code

Category/Description

3030 - CCLR 51(2)(a) 
 

If the child has a care plan that includes instructions respecting behavioural guidance, the licensee must ensure that any behavioural guidance given to the child is consistent with those instructions

Observation: Through the investigation process, Licensing determined a staff did not follow the behavioural guidance strategies outlined in a child's care plan.

Corrective action: Ensure that if a child has a care plan that includes instructions respecting behavioural guidance, the licensee must ensure that any behavioural guidance given to the child was consistent with those instructions. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to this contravention. Action/s Required by Licensing: On April 3, 2024, Licensee submitted a corrective action plan to Licensing. The corrective action plan included: the staff involved was no longer employed at the facility, the child involved was no longer attending the facility and management had reviewed all care plans at the April 2, 2024 staff meeting. The corrective action plan was reviewed and accepted by Licensing. On May 2, 2024, Licensing received meeting minutes showing care plans had been reviewed with all staff.

3080 - CCALA 7(1)(b)(i) 
 

A licensee must do all of the following:(b) operate the community care facility in a manner that will promote the health, safety and dignity of persons in care

Observation: Through the investigation process, Licensing determined a staff member did not demonstrated the skills and abilities to carry out the duties as assigned, and a care plan in place for a child in care was not followed.

Corrective action: Ensure to operate the community care facility in a manner that will promote the health, safety and dignity of persons in care. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to this contravention. Action/s Required by Licensing: On April 3, 2024, Licensee submitted a corrective action plan to Licensing. The corrective action plan included: the staff involved no longer worked at the facility On April 3, 2024, Licensee submitted a corrective action plan to Licensing. The corrective action plan included: the staff involved was no longer employed at the facility, the child involved was no longer attending the facility and management had reviewed all care plans at the April 2, 2024 staff meeting. The corrective action plan was reviewed and accepted by Licensing. On May 2, 2024 Licensing received meeting minutes showing care plans had been reviewed with all staff. Licensing confirmed the staff was no longer employed at the facility.