Complaint Investigation
Inspection Information
Facility Type
Child Care - 300
Received Date
27-Aug-2024
Subject
["Confidentiality/Privacy"]
Contraventions: A summary of the new contraventions found during the inspections are listed below.
Code
Category/Description
A licensee must do all of the following:(b) operate the community care facility in a manner that will promote the health, safety and dignity of persons in care
Observation: Through the investigation process, Licensing determined that the Licensee had not ensure the facility was operated in a manner that would promote the health, safety and dignity of children in care, specifically ensuring confidentiality of children's records.
Corrective action: Ensure that the facility was operated in a manner that would promote the health, safety and dignity of children in care, specifically ensuring confidentiality of children's records. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On November 20, 2024, Licensee submitted a corrective action plan to Licensing. The corrective action plan included information to be protected, record keeping practices, access, agreements, storage, parental consent, and disposal; training of staff, incident response and auditing procedures. The corrective action plan was reviewed and accepted by Licensing.