Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Complaint Investigation

Inspection Information

Facility Type

Child Care - 300

Received Date

03-Oct-2022

Subject

["Policies (Includes issues such as not following, insufficient information or policy missing)","Recordkeeping (Includes issues such as not keeping records, insufficient records, care planning issues, health care consent, admission records.)","Health and Safety"]

Contraventions: A summary of the new contraventions found during the inspections are listed below.

Code

Category/Description

3030 - CCLR 51(1)(a) 
 

A licensee must ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance,

Observation: Through the investigation process Licensing determined appropriate behavioural guidance was not used by staff, specifically in regards to the Time In Policy being implemented appropriately.

Corrective action: Ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance. Action/s Required by Licensee: Licensee to submit a corrective action plan specific to this contravention. Action/s Required by Licensing: This investigation was identified in the Final Investigation Report which identified contraventions to the Community Care and Assisted Living Act and Child Care Licensing Regulations. Conditions were imposed on the facility licence on April 26, 2023.