Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Complaint Investigation

Inspection Information

Facility Type

Residential Care - 400

Received Date

03-Jun-2024

Subject

["Suitability of Manager or Suitability of Licensee"]

Contraventions: A summary of the new contraventions found during the inspections are listed below.

Code

Category/Description

3010 - CCALA 7(1)(b)(i) 
 

A licensee must operate the community care facility in a manner that will promote the health, safety and dignity of persons in care

Observation: Through the investigation process, Licensing determined that a staff did not demonstrate the skills and abilities to carry out the duties as assigned.

Corrective action: Ensure the community care facility is operated in a manner that will promote the health, safety and dignity of persons in care. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On June 24, 2024, Licensee submitted a corrective action plan to Licensing. This corrective action plan included: The staff was on a medical leave and upon return to work, they would not return to any of the Licensed facilities within the agency. This corrective action plan was reviewed and accepted by Licensing. Licensing to review and monitor this corrective action plan.

To be corrected by: 06-Dec-2024