Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Complaint Investigation

Inspection Information

Facility Type

Child Care - 300

Received Date

22-Nov-2023

Subject

["Physical Plant/Equipment (Includes issues such as cleanliness, state of repair, insufficient quantity of supplies, smoking/vaping etc.)","Staffing (Includes issues such as suitability, insufficient levels, etc.)"]

Contraventions: A summary of the new contraventions found during the inspections are listed below.

Code

Category/Description

3030 - CCLR 34(2)(a) 
 

Without limiting subsection (1) a licensee must ensure that children attending a community care facility are divided into groups, with each group having no more children than that permitted in Schedule E, (except FCC/IHMACC/REC; child qualified if in age range or within one month (except GCC School Age)).

Observation: Through the investigation process, Licensing determined that the children attending the community care facility were divided into groups, with each group having more children than permitted in Schedule E.

Corrective action: Ensure that the children attending the community care facility are divided into groups, with each group having no more children than that permitted in Schedule E. Action/s required by Licensee: Licensee to submit a corrective action plan to Licensing specific to this contravention. Action/s Required by Licensing: On January 29, 2024, Licensee Contact submitted a corrective action plan to Licensing. The corrective action plan included, an Infant and Toddler Educator was hired to begin work in April 2024 and this facility licence was amended from a Group Child Care (30 months to School Age) to Group Child Care (Under 36 months) on April 11, 2024. The corrective action plan was reviewed and accepted by Licensing. On June 6, 2024, a Routine Inspection was completed, during this Inspection the children attending the community care facility were divided into groups compliant with Schedule E.

3090 - CCALA 7(1)(b)(i) 
 

A licensee must do all of the following:(b) operate the community care facility in a manner that will promote the health, safety and dignity of persons in care

Observation: Through the investigation process it was determined that the facility was not being operated in compliance with the terms and conditions on their licence.

Corrective action: Ensure that a community care facility was operated in a manner that ensures the health, safety and dignity of persons in care, specifically operating the facility in compliance with the terms and conditions on their licence. Action/s required by Licensee: Licensee to submit a corrective action plan to Licensing specific to this contravention. Action/s Required by Licensing: On January 29, 2024, Licensee Contact submitted a corrective action plan to Licensing. The corrective action plan included, an Infant and Toddler Educator was hired to begin work in April 2024 and this facility licence was amended from a Group Child Care (30 months to School Age) to Group Child Care (Under 36 months) on April 11, 2024. The corrective action plan was reviewed and accepted by Licensing. On June 6, 2024, Licensing completed a Routine Inspection at the facility, facility was being operated within the terms and conditions of their licence.