Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Complaint Investigation

Inspection Information

Facility Type

Child Care - 300

Received Date

11-Sep-2023

Subject

["Medication (Includes issues such as missing, inappropriate use/overuse of medications, errors, etc.)","Confidentiality/Privacy"]

Contraventions: A summary of the new contraventions found during the inspections are listed below.

Code

Category/Description

3080 - CCALA 7(1)(b)(i) 
 

A licensee must do all of the following:(b) operate the community care facility in a manner that will promote the health, safety and dignity of persons in care

Observation: Through the investigation process, Licensing determined that children's personal information was not securely stored.

Corrective action: Ensure the community care facility is operated in a manner that will promote the health, safety and dignity of persons in care, specifically regarding the storage of personal information. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to this contravention. Action/s Required by Licensing: On October 13, 2023, Licensee submitted a corrective action plan to Licensing. The corrective action plan stated that procedures and protocols for safe storage of personal information were reviewed with staff, a policy for safe storage of the backpack which contained personal information was created and a staff meeting was held to further discuss safe storage of personal information. The corrective action plan was reviewed and accepted by Licensing. On October 31, 2023 Licensing recieved a copy of the policy regarding safe storage of the backpack and confirmation that a staff meeting had taken place to discuss safe storage of personal information.

3040 - CCLR 53(1)(b) 
 

If a licensee has agreed with a parent to give a child any medication prescribed by a medical practitioner or provided by the parent, the licensee and his or her employees must ensure that the medication is (b) readily accessible to employees.

Observation: Through the investigation process, Licensing determined that allergy medication was not readily accessible to employees.

Corrective action: Ensure that the medication a Licensee has agreed with a parent to give a child is readily accessible to employees. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to this contravention. Action/s Required by Licensing: On October 13, 2023, Licensee submitted a corrective action plan to Licensing. The corrective action plan stated that procedures and protocols for storage medication were reviewed with staff, a policy for storage was created, and a staff meeting was held to further discuss storage of medication. The corrective action plan was reviewed and accepted by Licensing. On October 31, 2023, Licensing recieved a copy of the policy regarding storage of medication and confirmation that a staff meeting had taken place and storage of medication discussed.