Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Complaint Investigation

Inspection Information

Facility Type

Child Care - 300

Received Date

22-Dec-2022

Subject

["Policies (Includes issues such as not following, insufficient information or policy missing)"]

Contraventions: A summary of the new contraventions found during the inspections are listed below.

Code

Category/Description

3030 - CCLR 34(2)(b) 
 

Without limiting subsection (1), a licensee must ensure that the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E.

Observation: Through the investigation process, Licensing determined that the Licensee did not ensure that the ratio of employees to children attending a community care facility was no less than that permitted in Schedule E.

Corrective action: Ensure the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On March 21, 2023, Licensee submitted a corrective action plan to Licensing. The corrective action plan included, Licensee was to apply for a staffing exemption. The corrective action plan was reviewed and accepted by Licensing. Licensing to review and monitor this corrective action plan. On March 28, 2023, Licensing approved the staffing exemption.

3070 - CCLR 55(2)(a) 
 

A licensee must notify the medical health officer within 24 hours after (a) a child is involved in, or may have been involved in, a reportable incident described in Schedule H while under the care or supervision of the licensee,

Observation: Through the investigation process, Licensing determined that Licensee did not notify the medical health officer of a reportable incident within 24 hours.

Corrective action: Ensure that the medical health officer was notified of a reportable incident within 24 hours. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On March 21, 2023, Licensee submitted a corrective action plan to Licensing. The corrective action plan included the manager and staff would review the incidents to determine when it needed to be reported to Licensing. The corrective action plan was reviewed and accepted by Licensing. Licensing to review and monitor this corrective action plan. On July 10, 2023 Licensing completed a Routine Inspection and observed incidents being reported as per the Child Care Licensing Regulation.