Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Complaint Investigation

Inspection Information

Facility Type

Child Care - 300

Received Date

05-Jan-2022

Subject

["Staffing (Includes issues such as suitability, insufficient levels, etc.)","Neglect"]

Contraventions: A summary of the new contraventions found during the inspections are listed below.

Code

Category/Description

3030 - CCLR 34(2)(b) 
 

Without limiting subsection (1), a licensee must ensure that the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E.

Observation: Through the investigation process, Licensing determined that staff to child ratios were not compliant with Schedule E.

Corrective action: Ensure that the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On April 11, 2022, Licensee submitted a corrective action plan to Licensing. This corrective action plan included one of the Group Child Care (Under 36 Months) programs was changing to Multi Age with an Early Childhood Educator (ECE) working in the program 8:00 a.m. 4:30 p.m. daily. An Amendment was received by Licensing to change the category of care from Group Child Care (Under 36 Months) to Multi Age in one of the Group Child Care (Under 36 Months) program. The amendment to change the category of care on the Licence has been processed and an amended Licence was issued on June 2, 2022. This corrective action plan was reviewed and accepted by Licensing.