Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Complaint Investigation

Inspection Information

Facility Type

Residential Care - 400

Received Date

26-Sep-2022

Subject

["Medication (Includes issues such as missing, inappropriate use/overuse of medications, errors, etc.)","Staffing (Includes issues such as suitability, insufficient levels, etc.)"]

Contraventions: A summary of the new contraventions found during the inspections are listed below.

Code

Category/Description

3010 - RCR 68(4) 
 

A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.

Observation: Through the investigation process, Licensing determine that employees did not comply with the policies and procedures of the medication safety and advisory committee.

Corrective action: Ensure that all employees comply with the policies and procedures of the medication safety and advisory committee. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On November 28, 2022, Licensee submitted a corrective action plan to Licensing. The corrective action plan included: the Manager completed medication administration online courses. The corrective action plan was reviewed and accepted by Licensing. On November 28, 2022, Licensing received confirmation of the completed education.