Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Complaint Investigation

Inspection Information

Facility Type

Child Care - 300

Received Date

28-Sep-2023

Subject

["Restraints","Behavioural Guidance"]

Contraventions: A summary of the new contraventions found during the inspections are listed below.

Code

Category/Description

3070 - CCLR 56(1)(f) 
 

A licensee must keep current records of each of the following: (f) a log of minor accidents, illnesses and unexpected events involving children, that did not require medical attention and were not reportable incidents described in Schedule H.

Observation: Through the investigation process, Licensing determined that a log of minor incidents had not been kept.

Corrective action: Ensure that a log is kept of minor accidents, illnesses and unexpected events involving children that did not require medical attention and were not reportable incidents described in Schedule H. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On November 13, 2023, Licensee submitted a corrective action plan to Licensing. The corrective action plan included holding a mandatory staff meeting where the use of non-reportable log books would be discussed and issuing a memo regarding the use of non-reportable log books that would be signed off on by all staff. The corrective action plan was reviewed and accepted by Licensing. On November 17, 2023, Licensing received confirmation that a staff meeting had been held on November 15, 2023 and that a memo was issued and signed off on by fifteen staff.

3030 - CCLR 52(1)(b) 
 

A licensee must ensure that a child, while under the care or supervision of the licensee, is not subjected to confinement or physical restraint by an employee, except as authorized in a child care plan if the plan includes instructions respecting behavioural guidance.

Observation: Through the investigation process, Licensing determined that a child had been restrained against their will by staff.

Corrective action: Ensure that a child is not subjected to physical restraint by an employee except as authorized in a care plan if the plan includes instructions respecting behavioural guidance. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On November 13, 2023, Licensee submitted a corrective action plan to Licensing. The corrective action plan included holding a mandatory staff meeting where the use of non-emergency restraints would be discussed and issuing a memo regarding the use of non-emergency restraints that would be signed off on by all staff. The corrective action plan was reviewed and accepted by Licensing. On November 17, 2023, Licensing received confirmation that a staff meeting was held on November 15, 2023 and that a memo was issued and signed off on by fifteen staff.