Complaint Investigation

Inspection Information

Facility Type

Residential Care - 400

Received Date

20-Jan-2022

Subject

["Emotional Abuse","Staffing (Includes issues such as suitability, insufficient levels, etc.)","Reporting (Includes issues such as not reporting, insufficient reporting, etc.)"]

Contraventions: A summary of the new contraventions found during the inspections are listed below.

Code

Category/Description

A licensee must ensure that a person in care is not, while under the care or supervision of the licensee subjected to any of the following types of abuse or neglect, as described in section 1 of Schedule D: emotional abuse

Observation:

Corrective action:

A licensee must operate the community care facility in a manner that will promote the health, safety and dignity of persons in care

Observation:

Corrective action:

A licensee must ensure that the performance of each employee is reviewed both regularly and as directed by the medical health officer under subsection (2) to ensure that the employee continues to meet the requirements of this regulation,

Observation:

Corrective action:

A licensee must ensure that the performance of each employee is reviewed both regularly and as directed by the medical health officer under subsection (2) to ensure that the employee demonstrates the competence required for the duties to which the employee is assigned.

Observation:

Corrective action:

Subject to subsection (3), if a person in care is involved in a reportable incident, the licensee must immediately notify a medical health officer, in the form and in the manner required by the medical health officer

Observation:

Corrective action: