Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Complaint Investigation

Inspection Information

Facility Type

Child Care - 300

Received Date

20-Mar-2023

Subject

["Behavioural Guidance","Suitability of Manager or Suitability of Licensee","Staffing (Includes issues such as suitability, insufficient levels, etc.)"]

Contraventions: A summary of the new contraventions found during the inspections are listed below.

Code

Category/Description

3030 - CCLR 34(2)(b) 
 

Without limiting subsection (1), a licensee must ensure that the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E.

Observation: Through the investigation process, Licensing determined staff to child ratio was not compliant in the Group Child Care (30 Months to School Age) program on March 28, 2023 which included 15 children with one Early Childhood Educator Assistant (ECEA), acting as an Early Childhood Educator (ECE) and two Responsible Adults (RA). [One ECE and one ECEA were requires to be in ratio for 15 children.]

Corrective action: Ensure that the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E. Action/s Required by Licensee: Licensee to submit a corrective action plan to Licensing specific to the contravention. Action/s Required by Licensing: On April 18, 2023, Licensee submitted a corrective action plan to Licensing. The corrective action plan included the Licensee would apply for an exemption, they were in the process of hiring additional staff who had certificates through the BC ECE Registry, and if they had not hired anyone by June 16, 2023, the ECEA would be qualified as an ECE. The corrective action plan was reviewed and accepted by Licensing. Licensing to review and monitor this corrective action plan. Routine Follow Up Inspection dated May 19, 2023, indicated that staff to child ratios were compliant which included: 12 children in the Group Child Care (30 Months to School Age) program with one Early Childhood Educator (ECE), one Early Childhood Educator Assistant (ECEA), and two Responsible Adults (RA) [Legislative requirements include one ECE and one ECEA to be in ratio with 12 children], and seven children in the Group Child Care (School Age) program with two RA's [Legislative requirements include one RA to be in ratio with seven children.]