Island Health
1952 Bay Street Victoria, B.C. V8R 1J8 | Visit Official Website (opens in a new tab)

Complaint Investigation

Inspection Information

Facility Type

Residential Care - 400

Received Date

11-Jan-2022

Subject

["Activities/Programming","Rights of Adult Persons in Care","Policies (Includes issues such as not following, insufficient information or policy missing)"]

Contraventions: A summary of the new contraventions found during the inspections are listed below.

Code

Category/Description

3030 - CCALA 7(1)(b)(ii) 
 

A licensee must do all of the following: operate the community care facility in a manner that will promote in the case of adult persons in care, the rights of those persons in care;

Observation: Through the investigation process, Licensing determined that the licensee did not operate the community care facility in a manner in the case of adult persons in care, the rights of those persons in care.

Corrective action: Ensure the licensee operate the community care facility in a manner in the case of adult persons in care, the rights of those persons in care. Licensee to submit a corrective action plan to Licensing specific to the contravention. On February 18 and 24, 2022, Licensee submitted a corrective action plan. The corrective action plan included a staff review of the COVID 19 provincial outbreak management document and the Bill of Rights. On March 26, 2022, Licensee confirmed staff signed off on both documents. This corrective action plan was reviewed and accepted by Licensing.