21: Bathroom floor in 307 has paint on tile floor
24: Hallway walls on 2nd floor have scuffs and punctures in drywall/plaster
28: No phone in room 305
31: 407, 204 doors on hall side are scuffed/scratched
37: Wall outside of bathroom next to bed in 307 has scuffs on it
*42: Housekeeping crew was cleaning room on 4th floor and had dishwasher running. I asked what their procedure for dishes was when cleaning a room. Employee showed me a dishwasher soap pod and said they wash in dishwasher then place on shelf. No sanitization step is occurring. Once guest checks out of a room, the dishes, whether they have been used or not, must be washed/rinsed/sanitized before a new guest occupies a room.
Rooms inspected: 305, 307,204, hallways on all 4 floors, laundry room, guest laundry room, waste disposal area.
I will return within 10 days to reinspect to see if critical violation has been corrected. Because this is the second consecutive inspection the violation has occurred, a permit revocation warning letter will be requested.
At arrival, manager Jessica questioned why the hotel was being inspected since they were inspected a few months ago. Upon explaining that hotels are inspected twice/year by State regulations, she informed me that all rooms were occupied and I could return tomorrow to inspect. I asked for an occupied rooms list to upload to my report. She then handed an employee a list with 3 vacant rooms and told him to take me to inspect them.
It should be noted that Jessica was certain that there was no critical violation and gave several reasons as to why I was incorrect in my observation. Nevertheless, based on my findings as noted on violation 42, dishes are not being washed/rinsed/sanitized in all rooms.
