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Tennessee Department of Health
710 James Robertson Parkway Nashville, TN 37243 | Visit Official Website (opens in a new tab)

Ramada by Wyndham

2420 Music Valley Dr. Nashville, TN 37214

Hotels Motels Inspection | Routine

September 19, 2024 | View Original Inspection PDF
Score & Grade: 92 Grade:
Observations & Corrective Actions

5: Brown stains all around ice dispenser.

12: Dumpster door was left opened.

25: Public bathrooms on second floor is extremely dirty. There was bloodish stains on the wall and on the counters

33: There was a brownish stain on mattress in room 122.

Additional Comments

There was a complaint about a customer who had a reservation to stay at this establishment on September the 8th. Customer stated that every door looked beat up with paint missing on them. The elevator was quick to shut on you. Customer noticed a damaged mattress, mold and water stains in ceiling (room 122).

Response: Upon my arrival to the above complaint, there was another customer complaining about room 536. She stated that, there was human feaces on the wall. The lady stated she stayed in the room with her mother over night and she would be checking out this morning instead of sunday. I could not confirm this complaint during this visit because the customer was still in the room.

I could not confirm the damages / claims about room 122 during this visit. I have attched pictures to this inspection.

Room 122 was inspected
510 was inspected
511
512
305
203
204

Observations
OUT
5 Ice machine clean, maintained, free of contaminants
Observations
OUT
12 Outside storage containers, area, enclosures constructed, clean, covered, cleaning facility
Observations
OUT
25 Toilet and bathing facilities: adequate, location, designed, clean, good repair, tissue, soap, waste receptacle
Observations
OUT
33 Beds, mattresses, springs, slats, rails, pads, linens, covers, spreads, clean, good repair