Environmental Health & Sustainability
Plano Municipal Center, 1520 K Avenue, Plano, TX 75074 | Visit Official Website

NORMA'S CAFE

605 W 15th St Plano, TX 75075-8822

Compliance Status

  • OUT: Not in compliance
  • IN: In compliance
  • NO: Not observed
  • NA: Not applicable
  • COS: Corrected on site
  • REPEAT: Repeat Violation

Retail Food Establishment | Routine

May 3, 2024 | View Original Inspection PDF
Score & Grade: 84
Comments

No comments

Observations
NO
1 Proper Cooling Time and Temperature
Compliant
Observations
OUT
2 Proper Cold Holding temperature(41°F/45°F)
COS
Observations & Corrective Actions

2: 2.1 - 25 TAC §228.75(f)(1)(B) Observed TCS food above 41°F. RAW CHICKEN AT 60 DEGREES
Corrective Actions: Shall maintain TCS food at 41°F at all times except during preparation, cooking, or cooling or when time as public health control is being used. Food shall be rapidly chilled to 41°F < 4 hours and shall discard if >4 hours. KEEP LID ON RAW CHICKEN. ICE WAS USED TO COOL.

Observations
IN
3 Proper Hot Holding temperature(135°F)
Compliant
Observations
IN
4 Proper Cooking Time and Temperature
Compliant
Observations
IN
5 Proper Reheating Procedure for Hot Holding
Compliant
Observations
NA
6 Time as a Public Health Control; Right to Discard
Compliant
Observations
OUT
7 Food - Approved Source, Good Condition, Safe, and Unadulterated, parasite destruction
COS
Observations & Corrective Actions

7: 7.1 - 25 TAC §228.61 Observed food that is adulterated, contaminated, not honestly presented and/or unsafe. MOLDY PIE CRUST
Corrective Actions: Food shall be safe, honestly presented, free from adulteration and contamination. Shall discard food. ITEM DISCARDED

Observations
NO
8 Food Received at Proper Temperature
Compliant
Observations
IN
9 Food Separated & Protected, Prevented during food preparation, storage, and display
Compliant
Observations
OUT
10 Food Contact Surfaces; Cleaned and Sanitized
Observations & Corrective Actions

10: 10.15 - 25 TAC §228.118(3)(D) Observed food contact surfaces without proper exposure time to sanitizer in relationship to temperature, concentration, and pH. NO CHLORINE AT DISHMACHINE
Corrective Actions: Food contact surfaces shall have an exposure time in relationship with a combination of temperature, concentration, and pH that yields proper sanitization as defined in sec. 25 TAC §228.2(145). Shall re-sanitize articles. AUTO CHLOR IIS IN ROUTE.

Observations
IN
11 Proper Disposition of Returned, Previously Served, Reconditioned, & Unsafe Food - right to discard
Compliant
Observations
IN
12 Management, Food Employees and Conditional Employees; Knowledge, Responsibilities, and Reporting
Compliant
Observations
IN
13 Proper use of restriction and exclusion; No discharge from eyes, nose, and mouth
Compliant
Observations
IN
14 Hands Cleaned and Properly Washed/ Gloves Used Properly
Compliant
Observations
IN
15 No Bare Hand Contact with RTE food or Approved Alternate Method
Compliant
Observations
IN
16 Highly susceptible populations
Compliant
Observations
IN
17 Food Additives; Approved and Properly Stored; Washing Fruits & Vegetables
Compliant
Observations
IN
18 Toxic Substances Properly Identified, Stored and Used
Compliant
Observations
IN
19 Water from Approved Source; Plumbing Installed; Proper Backflow Device
Compliant
Observations
IN
20 Approved Sewage/Wastewater Disposal System, Proper Disposal
Compliant
Observations
OUT
21 Person in Charge Present, Demonstration of Knowledge, vomit/diarrheal clean up plan
COS
Observations & Corrective Actions

21: 21.8 - 25 TAC §228.32(3) Failure of Person in Charge to correctly respond to inspector's questions relating to food safety. MANAGER DID NOT HAVE KNOWLEDHE OF DISHMACHINE
Corrective Actions: Person in Charge shall be able to correctly respond to inspector's question of food safety knowledge as outlined in 25 TAC §228.32. NEEDS TRAINING ON PROCEDURES

Observations
IN
22 Food Handler/No Unauthorized Persons/ Personnel
Compliant
Observations
IN
23 Hot and Cold Water available; Adequate Pressure; Safe Water
Compliant
Observations
NA
24 Required Records Available (shellstock tags; parasite destruction); Food Properly Labeled
Compliant
Observations
NA
25 Compliance with Variance, Specialized Process, and HACCP plan; Variance obtained for Specialized Processing Methods; Manufacturer Instructions
Compliant
Observations
IN
26 Posting of Consumer Advisories; Raw or Undercooked food (Disclosure/Reminder/Buffet Plate)/ Allergen Labeling
Compliant
Observations
IN
27 Proper Cooling Method used; Equipment Adequate to Maintain Product Temperature
Compliant
Observations
IN
28 Proper Date Marking and Disposition
Compliant
Observations
IN
29 Thermometers Provided, Accurate, and Calibrated; Chemical/ Thermal Test Strips
Compliant
Observations
IN
30 Establishment Permit
Compliant
Observations
IN
31 Adequate Hand Washing Facilities (HWS): Accessible and Properly Supplied
Compliant
Observations
IN
32 Food and Non-food Contact surfaces Cleanable, Properly Designed, Constructed, and Used
Compliant
Observations
IN
33 Warewashing Facilities installed, maintained, used, curbed area, cleaning facilities provided
Compliant
Observations
OUT
34 No Evidence of Insect Contamination, Rodent/other Animals
Observations & Corrective Actions

34: 34.10 - 25 TAC §228.186(k)(1)-(6) Observed the presence of insects, rodents, and/or other pests on premises. OBSERVED TWO LIVE ROACHES IN BACK PREP AREA
Corrective Actions: Shall provide effective pest control measures by: routinely inspecting premises and incoming shipments of food and supplies; trapping pests using approved methods; eliminating harborage conditions; using a certified pest control applicator; and other effective measures intended to prevent the presence of rodents, flies, cockroaches and other insects on the premises utilized as deemed necessary by the City of Plano Environmental Health Division. MANAGER HAS CONTACTED PEST CONTROL WITHIN 24 HOURS.

Observations
IN
35 Personal Cleanliness/ Eating, Drinking or Tobacco Use
Compliant
Observations
IN
36 Wiping Cloths; Properly Used and Stored
Compliant
Observations
IN
37 Environmental Contamination
Compliant
Observations
NO
38 Approved Thawing Method
Compliant
Observations
IN
39 Utensils, Equipment, & Linens; Properly Used, Stored, Dried, & Handled/ In use Utensils; Properly Used
Compliant
Observations
IN
40 Single-service & Single-use Articles; Properly Stored and Used
Compliant
Observations
OUT
41 Original Container labeling, alter food/label
COS
Observations & Corrective Actions

41: 41.6 - 25 TAC §228.66(b) Observed facility using a non-original container of food and/or food ingredients, that are not readily and unmistakably recognized, that has not be labeled with the common name of the food item. OBSERVED BULK CONTAINERS WITH NO LABEL.
Corrective Actions: Except for containers holding food that can be readily and unmistakably recognized such as dry pasta, working containers holding food or food ingredients that are removed from their original packages for use in the food establishment, such as cooking oils, flour, herbs, potato flakes, salt, spices, and sugar shall be identified with the common name of the food. LABEL CONTAINERS

Observations
OUT
42 Non-Food Contact Surfaces Clean
Observations & Corrective Actions

42: 42.2 - 25 TAC §228.113(3) Observed nonfood-contact surface of equipment has accumulated dust, dirt, food residue, and other debris. OBSERVED EQUIPMENT WITH FOOD DEBRIS.
Corrective Actions: Nonfood-contact surfaces of equipment shall be kept free of an accumulation of dust, dirt, food residue, and other debris. NEED TO CLEAN EQUIPMENT. NEEDS A GENERAL CLEANING THROUGHOUT KITCHEN.

Observations
IN
43 Adequate Ventilation and Lighting; Designated Areas Used
Compliant
Observations
IN
44 Garbage and Refuse Properly Disposed; Facilities Maintained
Compliant
Observations
OUT
45 Physical Facilities Installed, Maintained, and Clean
Observations & Corrective Actions

45: 45.14 - 25 TAC §228.186(b) Observed that facility is not being cleaned as often as necessary to keep it clean and/or facility is being cleaned during periods when a large amount of food is exposed. OBSERVED DIRTH FLOORS THROUGHOUT FACILITY
Corrective Actions: The physical facilities shall be cleaned as often as necessary to keep them clean. Except for cleaning that is necessary due to a spill or other accident cleaning shall be done during periods when the least amount of food is exposed such as after closing. Shall clean when the least amount of food is exposed and as often as necessary to maintain facility clean FLOORS NEED TO BE CLEANED MORE OFTEN.

Observations
OUT
45 Physical Facilities Installed, Maintained, and Clean
Observations & Corrective Actions

45: 45.13 - 25 TAC §228.186(a) Observed the physical facilities are not being maintained in good repair. OBSERVES SEVERAL BROKEN FLOOR TILES AND CEILINGS IN DRY STORAGE AREA MISSING TILES.
Corrective Actions: The physical facilities shall be maintained in good repair. Shall repair facilities. NEEDS REPAIRS.

Observations
IN
46 Toilet Facilities; Properly Constructed, Supplied, and Clean
Compliant
Observations
OUT
47 Other Violations
Observations & Corrective Actions

47: 47.1 - 25 TAC §228.248(a)(1) Observed facility has not posted their City of Plano Food Establishment Permit on site in a location that is conspicuous to consumers. PERMIT POSTED IS INVALID
Corrective Actions: Upon acceptance of the permit issued by the regulatory authority, the permit holder in order to retain the permit shall post the permit in a location in the food establishment that is conspicuous to consumers. Shall post permit in conspicuous location. POST VALID PERMIT